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Services
CRS Airlines Representatives has the expertise and infrastructure to provide the full range of cargo services — tailored to each carrier we represent.
Sales
Sales Activities
All regions are covered by motivated, experienced sales teams who pride themselves on:
- Extensive knowledge of local and regional market conditions
- Tailored solutions for every customer’s freight requirements
- Operational knowledge of the capabilities of each aircraft type
- More than 200 combined years of airfreight experience
Marketing
Marketing
CRS Airlines Representatives builds an individual business plan for every carrier we represent, designed to:
- Increase market share, build a broad client base and raise the airline’s profile
- Promote each carrier’s cargo network and uplift capability to Iberian exporters
- Identify niche opportunities that maximise uplift and revenue
Operations
Operations & Customer Service
Dedicated cargo professionals, backed by:
- Duty managers on call 24/7
- Operational staff seven days a week
- In-house training so staff know every carrier’s requirements
- Multiple IATA DG-acceptance-certified staff at every port
Finance
Finance & Administration
A financially sound enterprise that takes pride in:
- Participation in IATA CASS
- Centralised processing of all supplier and airline invoices
- Invoices paid on or before the due date
- Fast resolution of cargo claims through airline systems
Handling
Handling & Trucking
Long-established relationships with local trucking companies bring our clients:
- Close liaison with the road transport industry to maintain service levels
- Economies of scale and discounts on high-volume freight
- Cost-effective buying power and on-time delivery
IT & Comms
IT & Communication
Effective IT and communication to meet every customer’s needs:
- Continuous investment in IT
- Cargospot for bookings, track & trace, e-messaging and AWB stock management
- Dedicated data-capture unit processing flight documents to meet deadlines
- Fully integrated finance system for invoicing, payments and statistics
- Up-to-date technology and communications in every office
