Operations & Customer Service

It’s all about customers

Highest standard of customer service

Operations & Customer Service

Our staff are dedicated cargo professionals that pride themselves on their knowledge of local markets and their exceptional level of customer service that is backed up by:

  • Duty managers that are on-call 24/7.
  • Operational staff from Monday to Sunday.
  • Our own in-house training programs that ensure staff are familiar with the operational requirements of each carrier, and multiple staff members in each port that are IATA DG acceptance certified.
  • Our drive to continue to improve our levels of service.
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